Can't wait for your order to arrive? Neither can we! 💚
The products you ordered and personalized are prepared specifically for your order. Therefore, the delivery man will usually knock on your door within 5-8 days from the date the order was placed (in case of international orders it takes 7-10 days).
How can you track your shipment?
After your order is shipped, you will receive an email from us with shipping information. The email will be titled "Order FFUS9999 is on its way," where FFUS9999 is an example order number. It will contain a link to track your shipping status. 📧
What’s next?
By clicking on the link, you will be taken to a page where you can find out the status of your shipping. There, you will find detailed information about its location and estimated delivery time. 🚚
Important!
📦 It often happens that we ship products not from one but from two locations. So don't be surprised if you receive two shipments (or more). We want to ensure that products are created and delivered as quickly as possible, which is why we've automated the production and logistics process in this way.
Notification form the Shipping Company
📧 Additionally, shipping companies usually send an email when the parcel is dispatched to you. 📱 They often also notify you via SMS that the shipping has been handed over for delivery and will arrive on the same day.
Need help?
If you have any questions regarding tracking your package, contact our customer care team. We are here to help! 💛
Pssst! Remember our guarantee?
🚚 Delivery in 8 days or your money back
We know how important it is for your order to arrive on time. If you do not receive it by the promised date, we will refund you 100% of its value.
